Building a Strong Brand from Scratch: The Ultimate Startup Guide

Why focusing on a niche market may make or break your business

By targeting a specific, well-defined segment of the market, a startup can differentiate itself from larger competitors and establish itself as a leader in that niche.

Some people look at niche branding as complicated, but it isn’t. Building up your brand identity will be a snap if your company has the personality and ideals that your clients love. What matters is how you communicate what your company represents and create content that people will want to share. – Read More

Why should you focus on a niche market going into 2023:

• Niche markets are often less competitive, making it easier for a startup to establish itself as a leader in that market.
• Focusing on a niche market allows your company to specialize and become an expert in that area, which can help differentiate it from competitors.
• Niche markets often have loyal and passionate customers, which can lead to strong word-of-mouth marketing and brand loyalty.
• It can help develop a more targeted and effective marketing strategy.
• It can help better understand the needs and preferences of its customers, which can inform product development and lead to more successful products.
• It can help establish itself as a thought leader, increasing visibility and credibility.
• Niche markets often have untapped potential for growth, which can provide opportunities for your company to expand and diversify its offerings over time.

Here are some examples of brands that went after niche markets successfully:

• Patagonia has built a loyal customer base by offering high-quality products designed for these niche markets. The brand and the products are built around brand core values important to the niche audience and align with their worldview.
• Warby Parker offers high-quality eyewear prices significantly lower than traditional eyewear retailers and does it with customer service baked into their service.
• Stitch Fix offers a convenient and personalized shopping experience that is refreshing and bold.
• Casper offers a convenient and hassle-free shopping experience and a 100-day trial period to ensure customer satisfaction.
• Dollar Shave Club offers a convenient and cost-effective way to purchase grooming products.

Why creating a strong brand identity is crucial to create emotional connections with your audience

This can be achieved through consistent messaging, visual branding elements, and a clear value proposition.

When one thinks of a brand identity, most people think of the logo design. While a logo is one of the most important elements of a brand identity, others are as important and perhaps sometimes even more so. In this article, we talk about the various elements of a brand identity and how they all come together to constitute a Brand Identity System.

Why creating a strong brand identity is crucial to create emotional connections with your audience.

• A strong brand identity helps your company stand out from competitors and communicate its unique value proposition to customers.
• Elements of strong brand identity include a memorable logo, consistent brand messaging and visual design, and a clear brand story.
• A strong brand identity can help build customer trust and credibility and create a sense of loyalty and connection to the business.
• Developing a solid brand identity involves understanding the company’s target audience, values, and mission and aligning those elements with the branding and marketing efforts.
• This can help drive customer loyalty and retention, as customers are more likely to continue doing business with a company that they perceive as reputable and consistent.
• It can also make it easier for a business to expand into new markets or introduce new products, as customers will already positively associate with the company’s brand.
• Consistently reinforcing and promoting your company’s brand identity can help build recognition and awareness and establish it as a leader in its industry.

Here are some examples of some classic brands and their brand identities:

• Nike’s strong brand identity is characterized by its iconic “swoosh” logo and the tagline “Just Do It.” The company’s branding is bold, sporty, and consistently used across all its products and marketing materials.
• Coca-Cola has a strong brand identity characterized by its iconic red and white color scheme and the distinctive shape of its glass bottle. Its branding is fun and playful and evokes a sense of holidays and fun.
• McDonald’s is characterized by its golden arches logo and the red and yellow color scheme. The brand is fun, family-friendly, and consistently used across all its franchises worldwide.
• Apple’s brand identity is characterized by its sleek and minimalist design aesthetic and the use of white space in its branding and marketing materials. Apple’s branding is sophisticated, modern, and easily recognizable in any environment.
• Amazon’s identity is recognizable by its use of the color orange and the iconic arrow that points from the word “A” to the word “Z,” symbolizing the company’s wide range of products and a hidden smile.

Why building a strong customer base is not as difficult as you thought

A startup can focus on customer retention and satisfaction to create a loyal customer base that can help to drive word-of-mouth referrals. You start by understanding a customer avatar and how it will help your brand.

A buyer persona, or customer avatar, is a marketing mechanism used by professional marketers and business owners to identify highly profitable customers. You can use customer avatars to understand what makes these highly desirable customers choose you over your competition. Building and maintaining customer avatars allows you to create a strong brand proposition. You do this by identifying the problems these ideal customers are trying to solve. – Read More

Why building a strong customer base is not as difficult as you thought

• A strong customer base is essential for your company’s long-term success, as it provides a steady source of revenue and helps drive growth.
• Building a strong customer base involves understanding the needs and preferences of target customers and developing products or services that meet those needs through creating avatars or personas.
• Providing excellent customer service and support can help build a loyal customer base, as customers are more likely to continue doing business with a company they perceive as responsive and helpful.
• Creating a positive customer experience through a seamless online shopping experience or in-person interactions is crucial to elevating your customer experience.
• Data and analytics can help your company better understand its customers and tailor its marketing and sales efforts to meet their needs better. More on this later.
• Developing a strong customer loyalty program can also help build a solid customer base, as it rewards and incentivizes repeat business.

Here are some examples of classic brands that have built strong customer bases:

Partner with complementary brands

By partnering with other companies or organizations that serve a similar customer base, a startup can tap into new markets and expand its reach.

• Partnering with complementary brands can help your company reach a wider audience and gain exposure to new customers.
• Complimentary brands offer products or services that complement but do not directly compete with your company’s offerings. For example, a fashion retailer might partner with a beauty brand, or a home goods retailer might partner with a home decor brand.
• This can also create opportunities for cross-promotion, where both brands promote each other’s products or services to their respective audiences.
• To find potential partner brands, it can be helpful to research companies that serve the same target market as your business but offer different types of products or services.
• When partnering, it is vital to consider the brands’ values carefully and mission alignment to ensure the partnership is a good fit.
• Establishing clear goals and expectations and communicating regularly to ensure that both brands meet their commitments is also essential.
• These partnerships can take many forms, such as co-branded products, joint marketing campaigns, or collaborations on events or projects.

Here are some examples of brands that successfully partnered with complimentary brands:

Why you should pay attention to influencer marketing.

Partnering with influential individuals or organizations to promote the company’s products or services can be an effective way for a startup to build its brand and reach a larger audience. This could involve collaborating with social media influencers, partnering with industry experts, or sponsoring events or organizations.

• Social media platforms, such as Facebook, Instagram, TikTok, and Twitter, can be powerful tools for reaching and engaging customers. By regularly posting content and interacting with followers, your company can build a strong presence on social media and establish a relationship with your customers.
• Influencer marketing allows you to tap into the influence and credibility of the influencer and reach a wider audience through the influencer’s followers.
• To find potential influencers to partner with, it can be helpful to research influencers who align with your company’s values and target market and who have a strong following and engagement with their followers.
• Communicating the partnership’s goals and expectations is essential to ensuring that the influencer promotes your products or services authentically and genuinely.
• You should also track the performance of these marketing campaigns and use data and analytics to optimize future campaigns and measure their effectiveness.

Here are some examples of brands that leveraged influencer marketing successfully:

• Glossier built a loyal customer base by partnering with influencers who promote the company’s products on social media. The company has also created a strong brand identity by leveraging user-generated content, such as customer photos and reviews, which has helped drive sales and build brand loyalty.
• Casper used influencer marketing to reach specific target markets, such as parents and athletes and tracked its influencer campaigns’ performance to optimize future campaigns.
• GoPro successfully partnered with adventure and outdoor influencers to reach specific target markets, such as travelers and athletes.
• Kylie Cosmetics partnered with influencers and encouraged customers to share photos and reviews of the company’s products on social media.
• Nike partners with high-profile athletes and other influencers to reach specific target markets, such as runners and basketball players.

Why exceptional customer service may be the holy grail.

Providing excellent customer service can help a startup to stand out in a crowded market and build a positive reputation.

• Exceptional customer service is an essential differentiator for a company, as it can help build trust, credibility, and loyalty with customers.
• This involves going above and beyond to meet the needs and expectations of customers, whether through prompt and helpful responses to customer inquiries, providing personalized recommendations, or resolving issues in a timely and satisfactory manner.
• It is crucial to have knowledgeable and trained customer service staff who can handle customer inquiries and issues effectively.
• Providing multiple channels for customers to contact your company, such as phone, email, and social media, can also help improve the customer experience.
• Regularly soliciting and acting on customer feedback can help your company identify areas for improvement in its customer service and make necessary changes to better meet its customers’ needs.
• Offering exceptional customer service can help build customer loyalty and drive repeat business, as customers are more likely to continue doing business with a company they perceive as responsive and helpful.
• Exceptional customer service can also lead to positive word-of-mouth marketing, as satisfied customers are more likely to recommend the company to friends and family.

Here are some examples of brands that offer exceptional customer service:

• Zappos is known for its excellent customer service, which includes free shipping, free returns, and a 365-day return policy. They have a dedicated customer service team available 24/7 to handle customer inquiries and issues.
• Amazon includes fast and reliable shipping, a hassle-free return policy, and a dedicated customer service team to handle inquiries and issues.
• Southwest Airlines includes friendly and helpful staff, flexible policies, and a commitment to customer satisfaction.
• Chick-fil-A has a friendly and helpful staff, a clean and welcoming store environment, and a commitment to customer satisfaction.
• Nordstrom has a liberal return policy, free alterations, and personalized recommendations from sales associates.
• Disney offers various guest services such as fast pass reservations, mobile ordering, and special accommodations for guests with disabilities. The company also has a strong reputation for resolving customer issues promptly and satisfactorily.
• Starbucks often has friendly and helpful baristas, customizable drinks, and a rewards program that rewards customers for repeat business. The company also has a customer support center, which includes a live chat feature, a knowledge base, and a community forum.

Why do you need to build a strong company culture for your brand strategy?

By building a strong company culture, a startup can attract and retain top talent and differentiate itself from other ventures vying for the same pool of funding and investors.

• A strong company culture is the set of values, beliefs, and behaviors that define how your company operates and interacts with its employees, customers, and stakeholders.
• Developing a strong company culture involves identifying the values and mission of the company and aligning all company practices and policies with those values.
• Doing this can help attract and retain top talent, as employees are more likely to be motivated and engaged when they feel that their values align with the company’s values.
• This can also help foster a positive work environment, improving employee satisfaction, productivity, and retention, building a sense of community and belonging among employees, and creating opportunities for collaboration and teamwork.

Here are some examples of brands that have developed a strong company culture:

• Google focuses on innovation, collaboration, and work-life balance. It provides its employees with various perks, such as free meals, on-site gyms, and flexible work schedules, and encourages employees to take time off for personal projects, known as “20% time.”
• Zappos pays attention to customer service, employee empowerment, and fun. It has a customer service hotline staffed by friendly and knowledgeable agents, encouraging employees to be creative and think outside the box to solve customer issues. (Remember the famous customer pizza story?)
• Airbnb has developed a strong company culture centered around creativity, collaboration, and community. The company has a reputation for offering employees a variety of perks and benefits, such as flexible work hours, opportunities for international travel, and opportunities for personal growth.

Why brands that foster innovation will move to the head of the pack?

A startup can focus on staying ahead of the curve by constantly innovating and introducing new products or services to the market.

• Innovation is essential for startups, as it allows them to differentiate themselves from competitors and stay ahead of the curve.
• To foster innovation, startups should create a culture that values and encourages creativity and out-of-the-box thinking.
• This can be done by providing opportunities for employees to collaborate and work on creative projects outside of their regular duties and encouraging them to think critically and take risks. An example is Google.
• Encouraging employees to share ideas and suggestions by providing resources and support for idea generation and prototyping encourages innovation.
• Startups can also foster innovation by embracing failure and viewing it as a learning opportunity rather than a setback.
• To foster innovation, startups should allocate resources and budget for research and development and encourage employees to stay up-to-date on industry trends and developments.

Here are some examples of fintech startups that fostered innovation successfully:

• Monzo is a UK-based fintech company that has fostered a culture of innovation, encouraging employees to take risks and think creatively. As a result, the company has launched several innovative products and features, such as its Monzo Plus subscription service and Monzo Business account.
• PayPal encourages employees to take risks and think creatively. It has launched many innovative products and features, including its PayPal Here mobile payment platform and One Touch feature.
• TransferWise encourages employees to take ownership and responsibility for their work. As a result, the company has launched many innovative products and features, such as its TransferWise for Business platform and TransferWise Debit Mastercard.

Why should you use personal branding as one of the pillars of your brand strategy?

Focusing on the personal brand of the company’s founders or key executives can be a unique and effective way for a startup to differentiate itself from competitors. This could involve leveraging the expertise and personality of the founders to build a strong connection with customers and set the company apart in the market.

Do you do business with businesses or people? If you think about it, people are the building blocks of the business world. Consumers typically buy from people – even if it is online. Of course, if you buy from Amazon or other internet stores, you do not deal with people. – Read more.

• Personal branding is the process of creating and managing the way you are perceived by others, especially in the professional or business world.
• It is essential for startups because it helps the company and its founders stand out in a crowded market and establish credibility and trust with customers, investors, and other stakeholders.
• This involves creating and maintaining a consistent image and message, both online and offline, that reflects the values and mission of the startup.
• Personal branding can help startups differentiate themselves from competitors and establish a strong, memorable brand identity.
• It can also help your startup attract and retain top talent, as employees are more likely to be attracted to and engaged with a founder whose values and mission align with their own.
• To build a solid personal brand, it is vital for your founders and leaders to be authentic and transparent and to communicate their values and vision for the company consistently.

Here are some examples of personal brands that have built brands:

• Gary Vaynerchuk is a serial entrepreneur and CEO of VaynerMedia, a digital marketing agency. His social media presence, keynote speeches, interviews, books, and podcasts have built a solid personal brand. His brand is centered around entrepreneurship, social media, and personal development.
• Tim Ferriss is an entrepreneur, investor, and author. He built a solid personal brand through his social media presence, podcasts and books, and public speaking. His brand is centered around productivity, personal development, and investing.
• Marie Forleo is an entrepreneur, author, and motivational speaker. She has built a strong personal brand through her social media presence, online courses, coaching programs, and TV shows. Her brand is centered around personal development, entrepreneurship, and creativity.
• Tony Robbins is a motivational speaker, author, and entrepreneur. His social media presence, books, seminars, and philanthropic efforts have built a strong personal brand. His brand is centered around personal development, leadership, and philanthropy.
• Elon Musk is a successful entrepreneur and CEO known for his bold and visionary ideas on technology and innovation. He has built a loyal following through his popular Twitter account and public appearances and has used his brand to market his companies, including SpaceX and Tesla.

Why should you leverage data and analytics to service your audience better?

Using data and analytics to inform business decisions, a startup can gain a competitive advantage and make informed decisions about its products, services, and marketing efforts.

• Data and analytics can help a startup make informed and strategic business decisions by providing insights into customer behavior, market trends, and other vital metrics.
• By collecting and analyzing customer demographics, preferences, and behavior, you can better understand your target market and tailor your products and services accordingly.
• Data and analytics can also help your startup identify opportunities for growth and expansion and inform decisions about new product or service offerings, pricing strategies, and marketing campaigns.
• By tracking key performance indicators, such as website traffic, sales, and customer retention, your startup can measure the success of its business strategies and make necessary adjustments.
• To effectively use data and analytics, you should invest in the necessary tools and resources, such as data management and analytics software, and ensure that your employees are trained to use them.
• You can gain a competitive advantage over your competitors by making more informed and strategic business decisions and by being able to respond more quickly to changes in the market.
• Data and analytics can also help your startup build trust and credibility with customers, demonstrating a commitment to data-driven decision-making and continuous improvement.

Here are some examples of startups that have used data and analytics to gain a competitive advantage:

• Netflix used data and analytics to inform its business decisions and gain a competitive advantage in the streaming industry. Netflix has used data on customer viewing habits and preferences to inform its content production and licensing decisions and to create personalized recommendations for its subscribers.
• Spotify has used data on customer listening habits and preferences to inform its music curation and recommendation algorithms and to create personalized playlists for its users.
• Zillow used property values, trends, and demand data to inform its marketing and pricing strategies and provide valuable customer insights.
• Uber used data on demand, supply, and pricing data to optimize its operations and pricing and provide valuable insights to its drivers.
• Airbnb has used property values, demand, and pricing data to inform its marketing and pricing strategies.

Why all your marketing should use a customer-centric approach?

Building a brand strategy that puts the needs and desires of the customer at the center can be a powerful way to differentiate a startup.

This could involve creating a customer-friendly brand experience, offering personalized products or services, or gathering and acting on customer feedback.

• A customer-centric brand strategy is focused on meeting the needs and desires of the customer rather than just promoting the company’s products or services.
• This involves understanding the customer’s needs and preferences and creating products and services that meet those needs in a way that is valuable and satisfying to the customer.
• To implement a customer-centric brand strategy, it is essential to collect and analyze customer feedback and data regularly and to use this information to inform product and service development and improvement.
• This also involves providing excellent customer service and support and regularly soliciting and acting on customer feedback to ensure their needs are met. This can help your company build trust and credibility with customers, demonstrating a commitment to meeting their needs and providing value.
• This can help build customer loyalty and drive repeat business, as customers are more likely to continue doing business with a company they perceive as responsive and helpful.
• Finally, it can also lead to positive word-of-mouth marketing, as satisfied customers are more likely to recommend the company to friends and family.

Here are some examples of SaaS startups that put their users at the center:

• Slack has successfully put the needs and desires of the customer at the center of its brand strategy. Slack has a reputation for offering a user-friendly and customizable platform, excellent customer service, and a wide range of integrations and features.
• Zoom has a reputation for offering a user-friendly and reliable platform, excellent customer service, and a wide range of features and integrations. During the pandemic, Zoom was indeed a gift to the world.

Why being socially responsible should be one of your core values?

Many consumers are drawn to brands that align with their values and positively impact society. Your startup could differentiate itself by incorporating social responsibility into its brand strategy through charitable partnerships or environmentally-friendly practices.

Why understand brand storytelling will pay huge rewards in your marketing?

Using storytelling to connect with customers and create an emotional connection with the brand can be a powerful brand strategy for startups. This could involve sharing the company’s history, values, and mission through engaging content and creative marketing campaigns.

• Storytelling is a powerful tool for engaging and connecting with customers, as it allows a brand to communicate its values, mission, and personality in a relatable and emotional way.
• Your brand’s storytelling should be authentic and authentic to its values and aim to create an emotional connection with the customer.
• To effectively use storytelling, you should identify your unique story and message and consider how it can be conveyed through various channels, such as marketing campaigns, social media, and customer experiences.
• It would be best to consider your target audience and how your message and story will resonate with that audience.
• By using storytelling, you can differentiate yourself from competitors and create a stronger, more memorable brand identity.
• A strong brand story can also help you build customer trust and credibility, demonstrating a commitment to authenticity and transparency.
• Your brand can foster customer loyalty and drive repeat business by creating an emotional connection with customers.

Here are some examples of non-profit organizations that use great storytelling to create an emotional connection with their audience:

• Amnesty International is a human rights organization that uses brand storytelling to connect with its audience and create an emotional connection. The organization uses powerful, emotive storytelling to draw attention to human rights abuses and to inspire action and support.
• The World Wildlife Fund (WWF) is a conservation organization that uses compelling, emotive storytelling to highlight conservation’s importance and inspire support for its work.
• The Red Cross is a humanitarian organization that uses powerful, emotive storytelling to highlight its work’s impact and inspire support.
• Doctors Without Borders is a humanitarian organization that uses powerful and bold storytelling to draw attention to global health crises and to inspire support for its work.

Why should you think about user-generated content as part of your brand marketing?

Encouraging customers to share content related to the company’s products or services can be a unique and effective way for a startup to build its brand. This could involve creating social media hashtags, hosting contests, or highlighting customer reviews and testimonials.

• User-generated content (UGC) is created by a brand’s audience, such as reviews, testimonials, and social media posts. UGC can be a valuable source of authentic and relatable content for a brand.
• To encourage UGC, a brand should make it easy for its audience to create and share content by providing clear guidelines and prompts or by creating hashtags or campaigns that encourage participation.
• Your brand should also make it clear that it values and appreciates UGC, and show gratitude to those who create and share it. This can be done through social media shoutouts, rewards, or incentives or by featuring UGC on the brand’s website or social media channels.
• You should also be responsive to UGC, and take the time to engage with and respond to audience content. This can help build trust and credibility and foster a sense of community among your brand’s audience.
• To encourage UGC, your brand should also consider offering opportunities for its audience to collaborate or participate in brand initiatives, such as contests or challenges. This can help create a sense of excitement and engagement and encourage participation.
• Finally, your brand should be authentic and transparent when interacting with its audience and be genuine in its efforts to encourage UGC. This can help build trust and credibility and encourage ongoing participation.

Here are a couple of examples of startups that successfully encourage their audience to contribute user-generated content:

• Hootsuite is a social media management platform that encourages user-generated content to help its brand market. The company frequently runs social media campaigns and challenges, encouraging its audience to create and share content and rewarding those participating.
• Canva frequently runs design challenges and contests, encouraging its audience to create and share content and features the best submissions on its website and social media channels.
• HubSpot also runs campaigns and challenges encouraging its audience to create and share content and rewarding those who participate.

Why should you put a lot of thought into experiential marketing?

Creating immersive, interactive experiences that allow customers to engage with the brand in a meaningful way can be a powerful brand strategy for startups. This could involve hosting events, creating interactive installations, or offering unique in-store experiences.

• Experiential marketing aims to create a memorable and engaging consumer experience, often through events, interactive activities, or other hands-on experiences.
• To create experiential marketing, you should first identify your target audience and consider what types of experiences would be most appealing and relevant to them.
• You should also consider what values and messages you want to communicate through your experiential marketing and how to use the experience to create an emotional connection with the audience.
• You should also consider how you will promote the experience and measure the campaign’s success.
• To create a successful experiential marketing campaign, you should also consider how you can create a sense of exclusivity or uniqueness and encourage audience participation and engagement.
• You can differentiate yourself from competitors, create a memorable and engaging consumer experience, and build brand loyalty and credibility.
• Immersive, interactive experiences can be a powerful tool for engaging and connecting with customers, allowing your brand to create a memorable and personalized experience that builds brand loyalty and credibility.
• Examples include brand activations, pop-up events, experiential marketing campaigns, and interactive installations. Use technology and digital elements, such as virtual reality, augmented reality, and interactive displays, to enhance the experience and create a sense of immersion.

Here are some examples of awesome experiential marketing campaigns:

Why is gamification going to be necessary for brand success?

Use game-like elements in the company’s products or marketing efforts to engage and motivate customers.

• Using game-like elements in your products or marketing efforts can be an effective way to engage and motivate customers, as it creates a sense of challenge and reward that can be motivating and rewarding.
• To use game-like elements effectively, you should consider what elements would be most appealing and relevant to your target audience and how you can integrate them into its products or marketing efforts in a way that feels authentic and engaging.
• You should also consider how it can create a sense of progression or advancement through game-like elements and reward customers for their progress or achievements.
• Examples of game-like elements used in products or marketing efforts include point systems, leaderboards, challenges, and achievements.
• Think about how gamification can create a sense of community and social interaction among your customers and encourage collaboration and competition among them.

Here are some examples of brands that used gamification to increase their market share:

• Nike+ was a gamification platform that allowed users to track and share their fitness progress and compete with friends and other users. The platform was a successful way for Nike to increase market share and engage with its audience.
• Duolingo is a language learning platform that uses gamification through points, badges, and other game-like elements to motivate and reward users for their progress and create a sense of community and competition among them.
• Foursquare uses gamification through points, badges, and other game-like elements to motivate and reward users for their check-ins and engagement.
• Duels is a social networking platform that uses gamification by allowing users to compete in various challenges and games and rewards them for their progress and achievements.
• ClassDojo is an educational platform using gamification to engage teachers and students.
• Habitica is a platform that helps users form good habits and break bad ones.
• Gamify is a platform that helps businesses use game-like elements to engage and motivate their employees.
• SuperBetter is a platform that helps users improve their mental and physical health.

Why might a strong community be your brand’s salvation?

Build a solid online or in-person community around the company’s products or services, and engage with that community to gather feedback and create a sense of belonging.

• Building a strong community around your company’s products or services can be a powerful way to engage and retain customers and create a sense of loyalty and connection to the brand.
• To build a strong community, you should first identify your target audience and consider the activities or initiatives most appealing and relevant to them.
• It would be best to consider how your brand can create a sense of community and social interaction among your customers and encourage collaboration and sharing.
• To build a strong online community, your brand can use social media platforms, online forums, or other online channels to connect with your audience, encourage participation and engagement, and host events, meetups, or other activities that bring customers together in person.
• Remember to create a positive and inclusive environment that values diversity and encourages healthy engagement and participation through transparency and authenticity in your interactions with your audience. Be genuine in your efforts to engage and support them.

Here are some examples of brands that built great communities:

• Slack built a strong community around its brand by creating a sense of community and social interaction among its users. It encouraged users to share ideas, collaborate, and connect and provided resources and support to help them do so.
• Patreon creates a sense of belonging and connection among its users and encourages creators to engage with their supporters and build relationships with them.